TCALL @ Texas A&M
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833-498-2255
Knowledge base
General
Getting Started
3
Call Center Student Intake
Educator Inquiries
Student Inquiries
PD Portal
13
PD Portal Information
PD Portal: Creating a PD Portal Account
PD Portal: Resetting Your Password
PD Portal: Learner Home Overview
PD Portal: Picking Subjects of Interest
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FAQ
1
Google Assistance
Distance Learning Curriculum
Aztec
6
Aztec - How to Login and Logout of Aztec
Aztec- Student Support Guide
Aztec- Description of Learning Plans
Aztec - How to Add Users
Aztec - How to Deactivate Students
View all 6
Blue Learning/Knowledge U
4
Knowledge U Courses
BLUE Learning / Bright Thinker
Training Video-Blue Learning
Links to Blue Learning Videos
Burlington English
4
BE: Issues with Mic and Recording Voice Activities
Student Account Not Active (Email Template)
Problems with Mic and Recording Voice on Burlington Vocabulary/Pronunciation Activities
Student Account Not Active
Edmentum
1
Edmentum
Cambridge One / Ventures
4
Cambridge One: Activation for Ventures Presentation Plus
Cambridge One: Ventures Teacher Instructions
Cambridge One: Ventures Student Instructions
Cambridge One: Professional Development
Cell Ed
0
CSM Learn
5
CSM Learn Starter Guide - Teachers
CSM Course Kick-Off Outline
CSM introduction and coaching special offer
Steps to be a coach
CSM learnings one point contact
Engen
7
Resources and Learners guide
EdGen Training Videos
EnGen Adult ESL U.S. Level Mapping
Course List May 2022
List of Languages Supported
View all 7
ESL Digital Resources
2
ESL Digital Listening and Speaking Resources
ESL Digital Listening Resources
Essential Education
5
Essential Education- Follow Up Email (Activation)
Essential Education: Assigning Practice Tests
Administrative Side- Auto- Deactivate Students - Student Limits
Deactivated Essential Education Accounts
Re-activating Your Essential Education Account
NorthStar Digital Assessment
3
NorthStar Digital Assessment Manual
Downloading Individual Learner Activity
NorthStar YouTube Channel
KET
1
Basic Information on Using KET
USA Learns
6
USA Learns - Teacher Instructions
Teacher Guide
How to create a class
How to manage classes and students
Technical Requirements
View all 6
Learning Upgrade
3
Learning Upgrade
Updates from Learning Upgrade
Learning Upgrade Educational Solutions
WIN Learning
2
WIN Learning Curriculum
WIN Learning - Training Sessions
Help Desk Software
by Freshdesk